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Frequently Asked Questions

We are pleased to provide answers to some of the more common questions our customers have asked us. If you have a question that is not answered here, please feel free to email your question to us at sales@almagroup.co.uk or call us on 01474 359 550 where one of our staff will be happy to help you further. ( Q = Question, A = Answer )

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Q - What is Drop Shipping and how does it work?

A - Drop-Shipping is the name given to a way of selling products and delivering these to customers without you needing to purchase or hold any stock of your own. This minimises the investment you need to make when starting a new business. This method of trading allows you to advertise and sell our range of products at your own retail prices. When your customer pays you, you in turn order from us at the trade price and we deliver direct to your customers for you. The difference between the wholesale price we charge you and the retail price you have charged your customer is your profit to keep.

As an example, a used Computer System costs you £25 to purchase from our wholesale list. You sell this to your customer for £50 + £10 for courier delivery (we arrange this). You pay us £25 (wholesale cost) + £10 (delivery cost)...& we deliver direct to your customer. You keep the balance of £25 as a profit on the sale you have just made. Remember...Your customer pays you in advance so you do not need to invest a penny of your own money in stock and we arrange courier delivery direct to your customers.

Some Of The Main Benefits To You Are:

Work from home and choose your own working hours - Work smart not hard
You do not need to invest a penny of your money in stock - We purchase and hold all stock
No storage space needed - All stock comes from our central location
No technical training required - We offer technical support to our dealers
No packaging or delivery hassles to worry about - We take care of all packaging & delivery

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Q - From making a payment, how long does it take to set up my online shop?

A - It takes approximately 2 to 5 working days to complete the design and upload process at our end. Part of the design and set-up process involves the setting up of your own PayPal account so that immediately your shop has been uploaded it is ready to process credit and debit card payments on your behalf. 

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Q - What happens after I purchase the online shop start-up package?

A - Once we have processed your order we will send you a simple questionnaire to complete together with a copy of our current trade price list.

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Q - What questions are asked in the questionnaires?

A - The questionnaires are our web design and product / price questionnaires. The web design questionnaire asks you questions that give us the basic details we need in order to design your shop for you. These include your name and contact details.

The product / price questionnaire lets you tell us what you want to charge for the systems, accessories and peripherals offered on your site. Both documents are straight forward and easy to complete.

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Q - When a customer buys something from my site, how am I paid my share?

A - When a customer places an order for goods, you will receive a copy of the order telling you what has been ordered and how much has been paid. From this figure you simply deduct the cost to you of the system(s) ordered together with the delivery charges due. This will leave you with a profit that you keep. The example below illustrates this.

  • System costs you £75 to buy from us.

  • You sell this system on your site for £149

  • Delivery to your customer costs £17

  • Customer pays you a total of £166 ( £149 + £17 )

  • You pay us £75 for the system & £17 for delivery, total you pay us = £92

  • You keep the balance ( your profit ) of £74

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Q - How do I attract visitors to my site?

A - One of the easiest ways to attract visitors to your site is to list your site with internet search engines. This can be done free of charge on lots of search engines and only takes a few minutes per search engine, this job of promoting your site is what takes you a few hours a week maybe in the evening or at weekends. On taking out our online shop package we will provide you with a comprehensive list of search engines so that you can begin getting your site listed.

We will also give you general help and advice on other traffic building activities such as banner exchange and affiliate schemes, email advertising, town & city portals, advertising on educational sites and how to use online auction sites to build high volumes of site traffic.

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Q - Is there any more to pay?

A - The fee we charge covers all design and hosting charges for the first year for the package as described on this site. After the first year is up we hope that you will renew for a second year with us. On renewal you will be asked to pay for the next twelve months hosting and drop shipping fees.

The only times we would ask you for additional payment would be for stock you order or if you book a service not described as included free of charge within your chosen trading package(s).

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Q - Can I choose the style of my site

A - Yes. We can offer a wide range of site designs, click HERE to see the styles on offer.

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Need more Info?..... email us your question to sales@almagroup.co.uk or call us on 01474 359 550

 

Please Be Aware - There are a number of firms who at first glance seem to offer a similar range of services to those we offer, we recommend that you call any other company offering a similar service and ask them the following 5 questions. Their answers to these questions will allow you to weed out the timewasters and scam operators. Any genuine company will answer YES to all of the questions below:

Ask Both Us & Them These 5 Simple Questions

1 - Can we visit your premises and view your stock
2 - Can we view your trade price lists before we pay you any money to sign up
3 - Can we visit your workshop and speak to your technical support staff
4 - If we sign up can we purchase at wholesale price as soon as we have made the sign up payment
5 - Can we collect equipment and see it working before we pay for it

We answer YES to all of the questions above

If others companies say NO to any of these questions - shouldn't you be
saying NO to what they offer

 

 

 

 


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